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Refunds are initiated once the returned product is received by URBANGLAMSTAR . Your order amount will be refunded to you by your preferred refund method i.e. refund via the payment method you used or wallet credit.
For refund against cash on delivery order, user will need to fill a form that accepts bank account details to which the amount will be refunded. COD charges, customs duties and sales taxes are non-refundable. Your refund amount will not include any SHIPPING charges,COD charges, duties and taxes or any promotional vouchers used at the time of order.
The Management's decision with regard to damaged/defective product and/or issuance of wallet credit shall be final and binding. Further, the Management reserves the unilateral right to modify/alter the aforesaid conditions/policy without prior notice and the same shall be final and binding.
Please note that items on Sale/ Accessories( Ties, Belts, Wallets ) are non-returnable and non-exchangeable